For order, technical, and customer support inquiries:

• support.eu@ecoflow.com (For Portable Power Station (PPS) Customers and Kickstarter Backers)
• solutionservice.eu@ecoflow.com (Technical Support for EcoFlow Residential Solutions Only)

Order & Payment

• order.eu@ecoflow.com
  

Facebook Group

• @EcoflowclubUK
• r/Ecoflow_community

Wholesale, Distribution，International sales inquiries and enterprise

• sales@ecoflow.com (North America）
• sales.eu@ecoflow.com (Europe)
• sales.rest@ecoflow.com (Middle East,Australia & Other Countries)
• solutionsales.eu@ecoflow.com (EcoFlow Residential Solutions Only)

For Press, Media Collaboration

• media.eu@ecoflow.com

For Influencer Collaboration

• influencer.eu@ecoflow.com

Affiliate Program

• eu.affiliate@ecoflow.com

ECOFLOW INNOVATION UK LTD

Company Number: 13991916

Address: UNIVERSITY CENTRE HOLT STREET, BIRMINGHAM, United Kingddom, B7 4BB
(Registered office only. Please do not return products to this address)

Customer Support Line: 0808 8126 006

-Service Hours: Mon-Fri, 08:00-16:00 (BST), excluding public holidays
-Only available in the UK

• Phone number: +1 (800)-368-8604 Mon-Fri 9 am-9 pm (EST)