For order, technical, and customer support inquiries:
- support.eu@ecoflow.com (For all customers and Kickstarter Backers)
Order & Payment
- order.eu@ecoflow.com
Wholesale, Distribution，International sales inquiries and enterprise
- sales@ecoflow.com (North America）
- sales.eu@ecoflow.com (Europe)
- sales.rest@ecoflow.com (Middle East,Australia & Other Countries)
For Press, Media, and Influencer Collaboration
- OverseasPR@ecoflow.com
EcoFlow Europe S.R.O.
Company Number: 13974203
Address: Doubravice 110, 53353 Pardubice, Czech Republic
Customer Support Line: 0808 812 6006 (only available in the UK)Service Hours: Mon-Fri 08:00-16:00 (GMT+1)
- Phone number: +1 (800)-368-8604 Mon-Fri 9 am-9 pm (EST)