EcoFlow 2026 STREAM 1st Anniversary Sale – Terms & Conditions
Event Introduction
The EcoFlow STREAM 1st Anniversary Sale (hereinafter referred to as the “Campaign Period”) will run from 8 May 2026, 9:00 a.m. BST to 31 May 2026, 9:00 a.m. BST. The Sale consists of two phases:
1. Pre-heating Phase: from 9:00 a.m. BST on 8 May 2026 to 9:00 a.m. BST on 15 May 2026
2. Official Phase: from 9:00 a.m. BST on 15 May 2026 to 9:00 a.m. BST on 31 May 2026
Eligibility
The Sale is open to all users on uk.ecoflow.com who are residents of the United Kingdom and are 18 years of age or older as of 9:00 a.m. BST on 31 May 2026 (the “Participant(s)”).
EcoFlow STREAM 1st Anniversary Sale Lucky Draw
The EcoFlow STREAM 1st Anniversary Sale Lucky Draw (the “Lucky Draw”) will run from 8 May 2026, 9:00 a.m. (BST) to 15 May 2026, 9:00 a.m. (BST), inclusive. Participants who complete an email subscription to EcoFlow during the campaign period will automatically receive one (1) entry into the Lucky Draw for a chance to win a Shelly Smart Plug or a Shelly Smart Meter.
Eligibility for the Lucky Draw
The Lucky Draw is open to participants who subscribe to the EcoFlow STREAM 1st Anniversary Sale mailing list during the campaign period (from 8 May 2026, 9:00 a.m. (BST) to 15 May 2026, 9:00 a.m. (BST)). No purchase is required to enter.
Prizes:
- Two (2) winners will each receive one (1) RIVER Series Bag
Winners will be notified via email.
Notes for the STREAM 1st Anniversary Sale Lucky Draw
1. No purchase necessary: Entry to the Lucky Draw is free of charge. Making a purchase will not increase the chances of winning.
2. One entry per participant: Each participant may submit only one (1) entry using a single email address. Any individual found using multiple email addresses or social media accounts to enter will be deemed ineligible. Winners will be selected at random from all eligible entries.
3. Final decision: The decision of EcoFlow in selecting the winners is final and binding. No correspondence will be entered into.
4. Winner notification: Winners will be announced on the official EcoFlow page on 15 May 2026 at 9:00 a.m. (BST) and will be notified via email within seven (7) working days of the draw date.
5. Prize delivery: EcoFlow will deliver the prize(s) within thirty (30) days of confirming each winner’s eligibility.
6. Prize redemption: Winners must respond within seven (7) working days to claim their prize. Failure to do so may result in disqualification, and an alternate winner may be selected.
Data Protection
Personal data collected for the Lucky Draw will be processed in accordance with EcoFlow’s Privacy Policy. If EcoFlow publishes winner information on its official page, only the minimum information necessary to announce the winners, as described in the Privacy Policy, will be disclosed.
STREAM 1st Anniversary Sale – £9.9 Add-on Bracket Offer with STREAM Battery or STREAM Battery Bundle Purchases
Event Time:
The “Add a Bracket for £9.9” offer will run from 15 May 2026 at 9:00 a.m. (BST) to 31 May 2026 at 9:00 a.m. (BST) (the “Campaign Period”).
Event Details:
1. During the Campaign Period, customers who purchase a STREAM Battery or STREAM Battery Bundle may add a bracket to the same order for £9.9.
2. A maximum of one (1) accessory may be purchased per order under this offer.
3. If the qualifying product is cancelled or returned, the £9.9 add-on bracket must also be cancelled or returned. If the bracket is retained, it will be charged at its original retail price.
4. If a bracket is returned in a damaged condition, the customer may be required to compensate based on the original retail price of the bracket.
5. Eligible products are as follows:
- EcoFlow Bracket – Semi-enclosed Balcony
- EcoFlow Bracket – Lattice Balcony
- EcoFlow Bracket – Façade
- EcoFlow × Shelly Smart Plug
Bonus EcoCredits
Duration
- Start: 15 May 2026, 9:00 a.m. (BST)
- End: 31 May 2026, 9:00 a.m. (BST)
Eligible Products
How to Earn:
- For every €1 spent on the final paid amount after discounts (excluding taxes and shipping fees), participants will earn EcoCredits.
- Regular members: 2× EcoCredits
- Plus members: 2.5× EcoCredits
EcoCredits will be automatically credited to the participant’s account within seven (7) days after the order has been shipped. No confirmation of receipt is required.
Conditions of Participation:
- Participants must be logged in to their EcoCredits account before placing an order. The email address used for the order must match the email address associated with the EcoCredits account.
- Unregistered users may create a free account to participate.
Stacking Rules:
- This Bonus EcoCredits promotion cannot be combined with other point-based promotions (e.g., “Double Points” or “Triple Points”; such promotions are mutually exclusive).
- This promotion may be combined with non-point-based promotions, such as fixed-amount discounts or discount codes.
Returns & Refunds:
- Partial returns: Earned EcoCredits will be deducted proportionally based on the refund amount relative to the original paid amount.
- If EcoCredits have already been used to redeem a gift or coupon and the corresponding order is subsequently returned, the used EcoCredits will not be reinstated.
- In all return cases, any EcoCredits awarded under this promotion will be adjusted or withdrawn accordingly.
No Cap:
There is no upper limit on the total number of EcoCredits that may be earned during this promotion.
General Terms
1. If you encounter any issues during the promotion, please contact support.eu@ecoflow.com for assistance.
2. To the extent permitted by applicable law, EcoFlow reserves the right to modify these Terms and Conditions or cancel the promotion at any time. In the event of suspected fraud or abuse, EcoFlow reserves the right to disqualify any participant.
3. By participating in the sale, participants agree to be bound by these Terms and Conditions and acknowledge that all decisions made by EcoFlow are final and binding. No correspondence or appeals will be entertained. EcoFlow reserves the right of final interpretation of this campaign.
4. During the Campaign Period, all orders must comply with EcoFlow’s purchase agreement and return policy.
5. This promotion does not apply to wholesale or distributor orders.
6. Any unauthorized or fraudulent behavior will result in disqualification.
7. Participants must comply with all applicable laws and regulations.
8. EcoFlow reserves the right to suspend, cancel, or amend the promotion with reasonable notice. Any such changes will be announced on the official EcoFlow website.
9. All prizes and promotional gifts offered in this campaign are subject to availability and provided on a first-come, first-served basis. Any matters not expressly covered herein shall be resolved at EcoFlow’s sole discretion.
10. EcoFlow shall not be responsible for late, lost, or misdirected entries due to any reason, including but not limited to network or technical failures.
11. To the fullest extent permitted by law, EcoFlow shall not be liable for any direct, indirect, incidental, or consequential loss or damage incurred by any party in connection with this campaign.
12. Participants agree to release and hold harmless EcoFlow from any and all claims, liabilities, damages, or causes of action (whether in contract, tort, negligence, or otherwise) arising out of or in connection with participation in this campaign.
13. EcoFlow reserves the right, at its sole discretion, to refuse or cancel any order for any reason, including but not limited to suspected errors or inaccuracies in product or pricing information.
